Audience Segmentation Using Google Business Reviews

Competitive Analysis

This template is a user-friendly tool for dissecting and understanding customer sentiments from these reviews.

This process involves steps such as identifying positive and negative sentiments, preferences, geographic and demographic insights, and recognizing trends.

By analyzing this data, businesses can segment their audience effectively, uncover service-related issues, and pinpoint emerging trends for better-informed decision-making and targeted strategies.

All you have to add as an input is your business name and location.

Prompt steps

For each line of your CSV these steps were executed

  • Identifying Positive Sentiment Reviews
  • Segmentation based on Specific Products or Services
  • Locating Negative Sentiment Reviews
  • Identifying Customer Preferences
  • Geographic Segmentation Insights
  • Segmentation by Demographics (if available)
  • Identifying Repeat Customers or Brand Advocates
  • Identifying Service-related Issues
  • Segmentation based on Ambiance or Environment
  • Identifying Trends or Emerging Preferences:

Input fields (CSV columns):

These fields were used in the template CSV

  • Business Name + Location
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