Yes, you can upgrade or downgrade your plan at any time. If you find that you need more Credits, you can upgrade your plan to a higher tier at any time. Similarly, if you find that you no longer need as many Credits, you can downgrade your plan to a lower tier to save on costs. The upgrade and downgrade process is simple and can be done through your account settings.

Our Community Support is designed to foster a collaborative environment for users and admins on our promptmate.io website. By joining the promptmate community, you gain access to a network of fellow users, where you can ask questions, share insights, and exchange ideas.

Ticket support is our customer assistance system for addressing your questions or concerns. Simply submit a ticket through our online form or email, and you'll receive a unique ticket number. Our dedicated support team will review your inquiry, provide assistance, and work towards resolving your issue.

Our Email Support Service offers individualized assistance through email. Simply reach out to us via email and our experts will provide personalized assistance.

Our Personal Support Service offers individualized assistance through our dedicated support team. We will review your question or request for help with a specific issue, and provide personalized assistance. through email. direct messages or in a personal meeting.

Ramp Up Support (Video Calls) is our personalized assistance service designed to help you quickly familiarize yourself with our product or service. Through video calls, our expert team members guide you through the key features, functionalities, and best practices, ensuring a smooth onboarding experience and seamless user experience on promptmate.io.

Credits are applied on a per-team basis. This means that the total credits allocated to your account are shared among all members within your team.

No. We do all the API handling for you, simplifying the process of integrating our AI capabilities into your workflow.