The "Voice of Customer (VoC) Analysis Template" is a simple tool for competitive analysis using customer feedback data. It guides users through steps like understanding preferences, identifying pain points, quantifying data, highlighting strengths, and providing actionable recommendations.
This template helps distill valuable insights from customer input, aiding businesses in improving their products/services based on customer needs and preferences.
Prompt steps
For each line of your CSV these steps were executed
- Understand customer preferences
- Identify pain points
- Quantify Data
- Highlight Strengths
- Actionable Recommendations
Input fields (CSV columns):
These fields were used in the template CSV
- Business Name + Location